Information questions
Frequently Asked Questions
Will I receive the same product that I see in the picture?
You will receive the same product that you order. If preferred color is out of stock, then modification in the order shall be done upon customer’s consent.
Where can I view my sales receipt?
You can view the sales receipt by clicking on the "Orders" tab under My Account.
How can I return an item?
There are no returns offered for EPP Programmes. In case of damaged device, please contact your nearest Apple Care Center.
Will you restock items indicated as “out of stock?”
The Out of Stock Items will be restocked within 2-3 weeks of receiving new bookings. A payment advance of Rs. 5000/- has to be made in order to book the item.
When will I receive my order?
The item ordered shall be delivered with 7 days of placing an order. For out of stock items, delivery shall be made within 3 weeks of placing the order.
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